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GENERAL CONDITIONS – Babylon Groupe Europe SAS
The idswissbotanicals.com website was developed and is operated by Babylon Groupe Europe SAS. 75 avenue Gabriel Péri, 38400, Saint Martin d’Heres, France (VAT Nr. FR19 913278347)
On the other hand, the following general conditions of sale apply exclusively in their version valid at the time of placing the order (hereinafter “GTC”). We do not recognize deviating terms from you. You have the option of saving or printing these general conditions, it being specified that both the saving and the printing of this document are your sole responsibility.
We reserve the right to supplement, modify or cancel the GTC at any time.
2. GENERAL CONDITIONS OF USE
The terms and conditions stated here serve as the basis for using the idswissbotanicals.com site and for purchasing products or services on said site. By purchasing products from the Avengarde online store, you confirm that you have read and accepted our Terms and Conditions.
3. LEGAL CONDITIONS
Babylon Groupe Europe SAS is legally authorized to place the products offered on idswissbotanicals.com on the market.
The products we offer are legal in Switzerland and European Union and are not subject to the law on narcotics.
However, it is impossible for us to be certain of the exact legal status of our products in other countries due to the constant evolution of legislation in the industry. Therefore, we cannot provide information on this subject, nor ensure the legality of our products outside France. You thus accept the responsibility to be informed, before ordering, of the legal status of each of the products that you wish to order as well as the legality of the importation into your country of such products.
By placing an order on the idswissbotanicals.com website, you confirm that you are over 18 years old. Access to our site is restricted to adults. If we learn that a minor has placed an order, we will immediately cancel the order without notice and the account will be closed.
All the information that we communicate in particular but not only on idswissbotanicals.com, social networks, newsletter or blogs are in no way solicitations to consume and / or buy.
We cannot guarantee that all the information on idswissbotanicals.com is systematically up to date or complete.
4. OFFER AND CONCLUSION OF THE CONTRACT
By clicking on the “Confirm payment” button, you place an order for the items in your shopping cart. We will confirm receipt of your order by e-mail immediately after clicking on the “Confirm payment” button. With the receipt of the order confirmation, a contract takes effect. The contract arises under the conditions (price, quantity, shipping costs, deposit and return costs, voucher, gift voucher) valid in the corresponding offer.
We do not require a minimum order amount.
5. RAW MATERIALS, RAW EXTRACTS AND PRODUCTS OF BABYLON GROUPE EUROPE SAS
You assume full responsibility for personal injury, damage, punitive action, loss of profit or income, loss of use of any product or equipment, and any loss of property that may result from the acquisition, use or misuse of a product of Babylon Groupe Europe SAS. Babylon Groupe Europe SAS, its owners, agents and employees cannot be held responsible for the actions of the client.
5.1 RAW MATERIALS AND CRUDE EXTRACTS OF BABYLON GROUPE EUROPE SAS
Babylon Groupe Europe SAS specializes in the production and marketing of raw materials and crude extracts, which are suitable for the production of various natural products, based on tobacco substitutes, preparations of food supplements, cosmetics and health products. be. Raw materials and crude extracts are generally not suitable for ingestion and Babylon Groupe Europe SAS explicitly discourages such projects. We also advise against the unauthorized use or use of our raw materials and raw extracts, any illegal use and any use of our extracts and raw materials is done at your own risk.
5.2 LIMITATIONS ON THE APPLICATION OF OUR PRODUCTS, RAW MATERIALS AND RAW EXTRACTS
Our products and extracts, as well as our raw materials, are not medicines and / or have no medical value as such.
They should not be used as a substitute for drugs. We also do not advise anyone to end their medical treatment in favor of CBD, or to act contrary to a medical recommendation.
6. TERMS OF DELIVERY
The items offered are always in stock; We ship within 24 hours of receiving payment, except weekends and Swiss holidays. If an item is not available at short notice, we will contact you and you will be informed of the status of your order. The shipping process will not begin until payment has been received, so the delivery time is only valid from that time.
The statutory value added tax is already included in the listed sales price, while the final price of an order plus shipping costs will be charged.
8. SHIPPING COSTS
Shipping costs are calculated based on the weight and destination of the shipment concerned.
9. METHODS OF PAYMENT
Payment can be made by bank transfer, or credit card.
You agree to check the goods upon receipt of the shipment and to report any apparent defects immediately, but no later than 48 hours to the following address: [email protected]
11. REPLACEMENT / REFUND POLICY
Our return / replacement policy can be found here and is an integral part of these Terms and Conditions.
Transport damage must be reported at the latest 48 hours after receipt of the goods, after this period the request for free replacement will be extinguished.
In the event of non-receipt of the goods, we will send you a replacement on condition that we have explicitly mentioned this to us in writing. You are given a period of one month to report the non-receipt of your order
To be eligible for a refund, we must have received the returned product within 30 calendar days of your purchase. The product must be in the same condition that you received it. If the returned product is received after 30 calendar days, you will not be eligible for a refund.
After receiving your item, our team will examine and process it for a refund. The money will be refunded to you according to the original payment method you used when purchasing, unless requested otherwise.
12. FORCE MAJEURE
We will not have failed in our contractual obligations to the extent that performance is hindered, delayed or prevented by a fortuitous event or force majeure. Any irresistible fact or circumstance outside Babylon Groupe Europe SAS that is unforeseeable, inevitable, independent of our will and which cannot be by the latter, despite all reasonable efforts, will be considered as a fortuitous event or of force majeure.
In the event of force majeure, we will notify you within 5 days of the date on which we become aware of it. The two parties will then approach each other, within 10 days, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions in the
13. DATA PROTECTION
Discretion in order processing and customer service are top priorities for us. Babylon Groupe Europe SAS guarantees that the collection, processing and use of personal data comply with the provisions of Swiss data protection law and legal standards.
14. APPLICABLE LAW
These General Conditions and the contracts which are concluded on the basis of these General Conditions are subject to Swiss law. The place of jurisdiction is Lausanne. We reserve the right to act with the competent court of your domicile or registered office if you are a company.
In the event of a dispute, you should first contact Babylon Groupe Europe SAS to find an amicable solution.
In the event that specific provisions of these general conditions of contract are invalid in whole or in part, the validity of the other provisions will not be affected. The totally or partially invalid provisions would be replaced by provisions the content of which is as close as possible to the provision which has become invalid.
15. ORIGINAL TEXT
The general conditions are written in French. In case of contradiction, the French version prevails.
If you have any questions or comments, please do not hesitate to contact us.
E-Mail: [email protected]
Tel: +41 21 588 17 17
(MONDAY TO FRIDAY: 9 A.M. TO 6 P.M.).